iPhones and Macs are very reliable, but problems do come up. Often, the user thinks “It’s me” but most of the time it’s NOT you. Christian Boyce joins us to demonstrate common problems and their solutions, knowledge gained via 35 years of Apple-related technical support and lessons. You may not need this knowledge today but someday, something’s going to wrong and when it does, you’re going to know what to do.

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