Creative Cloud Core Service high CPU, apps idle, rapidly discharges battery

[JAMES CUTLER]

Recently my M1 MacBook Pro run out of charge overnigbt with no apps running. Battery Health shows Good Condition, 93%. Activity Monitor Energy display shows Creative Cloud Core Service has Energy Impact of 3815, about 38 times the total of all other apps. I found several years of complaints and one solution from Adobe: Uninstall Creative Cloud apps, including the Creative Cloud desktop app. I have never used Adobe sync services, which are not enabled.

After uninstalling Adobe apps per the Adobe instructions and a pro forma reboot, downloading Creative Cloud and apps results in Creative Cloud Core Service at >99% CPU and >3800 Energy Impact. I can not leave the AC power disconnected overnight without system shutdown.

There is no phone support for Creative Cloud itself that I can find — only individual apps. I travel with my MacBook Pro and can no longer just shut the case and expect it to be usable later without keeping it on AC power.

HELP!

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Discussion

[Richard]

Creative Cloud Core Service is apparently a core unit of Adobe apps. Consider if your really need whatever Adobe services you are paying for to discharge your mac.

Perhaps you can turn it off in system settings and auto login items.

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[Chita Hunter]

Jim,

I few solutions I’ve seen are to 1. Create a new user account and see if the problem persists, there may be a residual file even after your uninstall/reinstall, 2. Quit Creative Cloud. You can still use the apps without Creative Cloud running.

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[Chita Hunter]

Robert, these days you should unplug your Mac. Leaving them plugged in 24/7 will result in the power management system not charging them fully on purpose. So, if anyone did need to take their MBP out of the office and on the road with them, they will find that their MBP is not fully charged. Unplugging for a period will then cause the unit to fully charge. Even though my main MBP rarely leaves home, I might unplug it after shutdown. Shutdown, which is something you should do routinely as well. Processes get stuck or corrupted running continuously.

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• liam-whooleyverizon-net

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[Richard]

24/7 AC connection and charging to 80% is a good choice for most and extends battery life greatly. If you need a fully charged mac at some point simply right click Control Center…Battery..Charge to 100% now.

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[Chita Hunter]

Jim,

Didn’t mean to hijack your thread. Did you get resolution on your issue?

Robert,

Your geeky friends and my geeky friends will have to agree to disagree on some things.

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• mcguiredmac-com

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