Mac & iPhone: Things that go wrong and how to fix them – Christian Boyce, 10/2

[Mike Kwasniak]

Questions or comments about Christian’s meeting? Please use this thread 🙂

Thank you!

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Discussion

[Hank Humphrey]

we have a family group of 4 people who text back and forth–using 2 iPhones and 2 iPads–how can we share all messages?–what settings should we have?

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[William McKee]

Christian – not sure there is an answer here!

I continue to have a problem.

I have several iPhones, all linked to iCloud and all sync correctly.

I also have a Desktop (Monterey 12.7) where I keep the a local Master Copy of the iCloud database on an external SSD – this can be moved between machines – all on Monterey.

I also have WhatsApp which add images to Photos.

I use Halide 11 and ProfotoCamera Apps which save both jpeg and RAW to Photos.

I also have lots of Screenshots saved to Photos.

Problem – I have an intermittent problem where the SSD fails to sync with iCloud and it stalls and will not update. Apple website says it is a compatibility issue and some files are stalling the sync.

The only way to resolve this is to delete the SSD copy of Photus and re-sync it – but 220 GB takes a day at least and thereafter all works OK.

Question – is there any way to spot the culprits or prevent this?

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[Christian Boyce]

I should have shown one more Mac problem, and one more iPhone problem, as they are actually the same problem and I see them ALL THE TIME. The problem is, you are staring at your Mail inbox, whether in Mac’s Mail app or the iPhone’s Mail app, and you swear you’re missing a message. Or two. Or ten. You search for the message and you find it. And you can open it up and look at it. But only when you search.

The problem is, you have accidentally turned on the “Filter” and you are only seeing the UNREAD messages. This is especially confusing when you have the filter turned ON on your Mac, but not on your iPhone. You read a message on your iPhone, so now it is no longer “Unread,” which means nothing to your iPhone, because the filter is not on. So you see the message on your iPhone after reading it, as you would expect. But on the Mac, it’s gone.

So learn where the Filter button is (Mac Mail: up near the top of the main Mail window, a grey circle that should NOT be filled in with blue, and some grey horizontal lines; iPhone: when looking at a list of messages such as in the Inbox it’s a blue circle with blue horizontal lines and that circle should NOT be filled in with blue).

Experiment with that filter button now before it takes you by surprise!

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[William McKee]

Update:

Just come back from the weekend away and iCloud has nicely synced with my local copy of Photos. I now think it might be sensible to keep several aged copies of local backups as this Sync issue happens regularly. Then I can go back and use a recent copy and not have to re-sync the whole 220GB from iCloud (41480 images).

Bye of Now.

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